AI chatbots are great at answering questions or analyzing text, but they're usually limited to the tools that are built in. MCP changes that by giving chatbots a standard way to connect to external ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

Poll finds use of AI tools for health advice is correlated with belief in vaccine falsehoods, such as shots causing autism Adults in the US who frequently seek out health advice from artificial ...

Loading the Elevenlabs Text to Speech AudioNative Player... After beta-testing a model for library fulfillment in late 2025, Seattle-based ThriftBooks has launched LibraryAdvantage, a program for ...

Anthony knows the feeling of grief well. Before the pandemic, his mother, father, and brother died within a few years of one another. When the 55-year-old lab technician from the Northeast received ...

Ryan Petersen has worked in publishing for more than two decades, most of it spent creating award-winning content and strategy for CDW’s family of tech magazine brands. As editor-in-chief, he works ...

Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...