AI chatbots are great at answering questions or analyzing text, but they're usually limited to the tools that are built in. MCP changes that by giving chatbots a standard way to connect to external ...

It can be unsettling what Gemini and ChatGPT have figured out about you and how easily your privacy can be punctured. Here’s ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

Anthony knows the feeling of grief well. Before the pandemic, his mother, father, and brother died within a few years of one another. When the 55-year-old lab technician from the Northeast received ...

OpenAI says 10 million people are now using Codex and ChatGPT Work, the two products it files under a single "agent" label — ...

OpenAI's long-awaited super app is here.

OpenAI has updated its recently redesigned ChatGPT app for Mac to make chats easier to access once again. Here are the ...

OpenAI launched ChatGPT Work, a new AI agent that connects to email, Slack, calendars and GitHub to automate work tasks ahead ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Ryan Petersen has worked in publishing for more than two decades, most of it spent creating award-winning content and strategy for CDW’s family of tech magazine brands. As editor-in-chief, he works ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...

Microsoft Copilot AI: Copilot is specifically designed to make work easier and faster. It's used in Microsoft 365 apps like Excel and PowerPoint. Microsoft Copilot AI: Tech giant Microsoft has made a ...